Hello, this is not an issue that we can remotely correct. But does the inverter show any error code? You can share the error code with us.
Most times, faulty power board electronic component results in this error. I strongly recommend you bring the inverter to our repair center in Lagos. Our engineer can also visit your site to troubleshoot the system.
Please use the booking form below to book a repair service so that our tech team will troubleshoot and fix it.